Support Contact Information
EMC Insignia Support
Hardware Support Contact Information | Software Support Contact InformationHardware Support Information
This section contains contact information for EMC Insignia product support.
Hardware Support Offerings
Click for more information about EMC Insignia Hardware support offerings.
Hardware Support Contact Information
For Hardware Support contact information, please visit our Hardware Contact Information page.
Additional Contact Information
For additional contact information, please visit our contact information page.
Software Support Information
This section contains contact information for EMC Insignia product support.
Technical Support
Technical Support is available to customers covered by a current support agreement or who pay for support incidents. Click for more information about EMC Insignia support offerings.
Nontechnical customer service
EMC Insignia Customer Service is available to answer nontechnical questions including, licensing and registration questions. The EMC Insignia Software Support Sales and Renewals (SSR) team is available to answer questions related to product purchases and upgrades.
Licensing & Registration
For assistance with EMC Insignia software product registration, host transfer,
decommissioning of products, contact changes, and option transfers visit our
licensing page or product registration page.
North America: emcinsignia_licensing@emc.com
APJK Email: emcinsignia_licensingapj@emc.com
EMEA: emcinsignia_licensingemea@emc.com
Support Sales and Renewals
North America, Canada and Latin America
Phone: 877.222.5870 or email: emcinsignia_supportsales@emc.com
Europe, Middle East and Africa: Emcinsignia_supportemea@emc.com
Information required to expedite your solution delivery:
- EMC software product and version with specific patch or release level (both client and server products when appropriate)
- Platform operating system with version number
- Problem definition including any error message(s)
North America Toll-free:
United States, Canada and Latin America
Customer Service: 800.225.4880
All other geographies:
Please visit our contact information page.
Additional Contact information
For additional contact information, please visit our contact information page.
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